Privacy Policy

Last updated: May 18, 2026

This Privacy Policy explains how SharpROI ("we", "us", "our") collects, uses, and protects your information when you use our service at sharproi.com.

1. Information We Collect

We collect only the minimum information needed to operate the service:

• Account data: email address, hashed password, optional display name.
• Optional data: Telegram username (only if you choose to receive signals on Telegram).
• Subscription data: tier level (free, Pro, VIP) and billing status. We do not store credit card numbers — payments are processed by our payment provider.
• Technical data: IP address (for abuse prevention), browser type, and session cookies for authentication.

We do not collect: your real name, postal address, phone number, bank details, gambling history, or activity at sportsbooks.

2. How We Use Your Information

• To create and manage your account.
• To deliver signals via the Service and (optionally) Telegram.
• To send important transactional emails (account confirmation, password reset, billing notices).
• To send occasional product updates — only if you opt in. You can unsubscribe at any time.
• To prevent fraud, abuse, and unauthorized access.
• To improve the Service through aggregate, anonymized analytics.

3. Legal Basis (GDPR)

If you are in the European Economic Area or the UK, we process your data under the following legal bases:

• Contract: processing required to deliver the Service you signed up for.
• Legitimate interest: security, fraud prevention, basic analytics.
• Consent: marketing emails and any optional features.
• Legal obligation: when required to comply with applicable laws.

4. How We Protect Your Data

• Passwords are hashed using industry-standard algorithms — we never store or see your plain-text password.
• All traffic uses HTTPS/TLS encryption.
• Our database uses Row Level Security (RLS) so your data is only accessible to your authenticated session.
• Authentication sessions use secure, HTTP-only cookies.
• We minimize what we collect, and we never share user data with advertisers.

5. Data Sharing

We do not sell, rent, or trade your personal data. We share data only with the limited service providers required to operate the Service:

• Hosting: our cloud hosting provider stores the website files and database.
• Email delivery: a transactional email provider sends confirmations and password resets.
• Payment processor: handles subscription billing (we never see your card data).
• Telegram (optional): if you opt in, your Telegram username is used to deliver signals.

Each provider is bound by contract to use your data only for the purposes we instruct.

6. Cookies

We use only essential cookies needed for authentication and basic functionality. We do not use advertising cookies or third-party tracking pixels. If we add optional analytics in the future, we will ask for your consent first.

7. Data Retention

We keep your account data for as long as your account is active. If you delete your account, we delete your personal data within 30 days, except for records we must retain for legal or accounting reasons (typically up to 7 years for billing records).

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Export your data in a portable format.
• Object to processing or withdraw consent.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, email us at privacy@sharproi.com.

9. Children's Privacy

The Service is for users 18 years of age or older. We do not knowingly collect data from anyone under 18. If we learn that a minor has signed up, we will delete the account.

10. International Transfers

Your data may be processed in countries other than your own. Where required, we use standard contractual clauses or equivalent safeguards to ensure your data is protected at the level required by your local law.

11. Third-Party Links

Our Service may link to sportsbooks or other third-party websites. We are not responsible for the privacy practices of those sites. Review their policies before sharing data with them.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be announced by email or via the Service. The "Last updated" date at the top reflects the most recent revision.

13. Contact

Questions or concerns about your privacy: privacy@sharproi.com